Customer Ratings & Reviews

The protection plan was great glad I purchsed another one for my replacement TV!

Always easy to get ahold of! Great to talk to, and easy walk throughs. No frustrations or worries.

Not sure yet how this warranty works will look soon

Great purchase the color the picture great . I watch all kinds of programs.

I always get geek squad protection whenever I buy something high ticket. Geek squad has never let me down. I will purposely price match at Best Buy so that I can get this service.

Great service and reliable however the turn time has become a bit slow. It now takes 6 -8 weeks when in the past it would have taken 2 - 3 weeks. Otherwise the service is great.

totally worth the price for me its a must everytime i buy something at best buy because its so easy and they are always nice to either help you fix it or get credit for something else

Usually I always recommend these plans but if you mount the TV, you probably don’t need one. This plan also doesn’t cover punctures to the screen. Think twice about buying because a Samsung tv is usually very high quality

Problem free replacement. Would recommend to anyone

Good to have an extra protection for our new 65” TV. Highly recommended.

With every purchase I also a buy a geek squad warranty so when something happens they will come to the rescue when I need help. So far in the last 8 years so far so good.

Why wouldn’t you put the protection on your Best Buy tv?

I normally get this protection because it's better having it and not need it, than needing it and not have it. I have used this protections some times and the service that I have received is excellent. You get the service as promised when you buy it.

Without the 5-year protection plan, we would have had to pay full price for a replacement TV when the old set stopped working.

Best protection you can buy but i hate how best buy changed up their policy. Very few items and be renewed. I think it's works out for best buy now instead we the customers..

So far this plan has been great. No issues when i need them.

Love this TV. The picture is amazing. I love that it allows you to play Xbox through the cloud.

Purchased this to cover any potential problems with my product. I've had to use it before, and the process was very easy, which is why I continue to get the coverage with other products I buy.

This is my second plan. My first, four and one-half years ago saved me when my Sony 65 tv failed. Bestbuy could not repair the set so they gave me a new, modern Sony. This save me $1,800.

Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.