Customer Ratings & Reviews

The agents are very intelligent when they unwrapped my tv

Must have. Amazing product. Best buy is Amazing. Great

Great warranty knowing my product is in good hands

It’s better to be safe and protect your purchase with additional warranty.

This is a must have for and electronic equipment for all.

This way you are covered for the two years after you buy. Anything goes wrong - protection plan fixes.

Always pay for insurance because you never know when you will need it

I haven’t needed to use this service yet so reassuring knowing it’s there

Great protection for the price can never go wrong with a protection plan

I always get a warranty on purchases. Hasnt failed me yet.

I haven't had to use the warranty yet, and I hope I don't have to. The price is reasonable to have the piece of mind that it is guaranteed to last a specific number of years.

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

For the price this protection is well worth it. I have used it more than once

Extra coverage for a purchase is always nice & appreciated

I bought another tv with out this and waste my money. This is rhe best you can do.

I get geeksquad protection on all my expensive products just a relief to have as a just incase situation

have used Geek Squad service in store and have been happy with them , so purchased the extended warranty. Just hope I do not need it!

Haven’t had to use yet. Hopefully I won’t have any issues when and if I do.

I always purchase the extended warranty for any electrical unit that I purchase. It's a must have!

Good to have if something goes wrong with it.then if it goes ba d