Customer Ratings & Reviews

If I ever have to use the Geek Squad warranty I’ll feel confident if they all are as competent, knowledgeable and courteous as Kelyn.

Got this warranty for my daughters tv after her previous tv went black with no warning and no warranty. Do yourself a favor and get the warranty. It provides peace of mind for the unknown!

Have not had to use this yet, but from a past experience when I had to, all went well. And, since my TV was unable to be fixed on that occasion, I was able to purchase a new TV with a gift card with the reimbursement for the price of that TV. This gives me peace of mind that if anything happens with this new TV in the future, I’ll be covered.

Always recommend coverage for what you buy, never know what might happen!

Geek Squad protection is always great.. Its great to have..

Fairly priced. I’ve read some goods and bass, but I haven’t used them yet.

Friendly staff, they solve problems with products rather quickly and have them either fixed or replaced in a timely manner.

Reliable warranty that covers issues no questions asked.

If you purchase a merchandise make sure you get that geek squad because they are the number one taking care of merchandise so if you don't purchase it at that time you have 15 days to go back with the receipt and get that warranty for your merchandise go get it

I am very thankful that I had a two year warranty because I needed to use it and it enabled me to get another TV

The Geek Squad is the best! They are always helpful when I have a problem. I wouldn’t buy a product without getting their protection plan.

No question it’s a smart buy!! as equipment get more sophisticated there is more possibility of things breaking down. This is a great way to protect yourself, and ensure that you do not waste your hard earned money.

Super sweet 5yrs protection for my new SmartTv. It’s so worth it. My smart tv broke after 4 yrs and it was too expensive to fix. It was like over 200$ to fix an old tv. No more issues with this protection for at least 5 yrs. Yes!! Always purchase the extra warranty

Best service ever I can live worry free for the next 5 yrs knowing that if anything happens to my protected item it will be repaired or replaced at no cost to me. Best Buy’s protection is a must whenever you prurchased expensive high quality in home items . Protect your purchases better safe than sorry!

Haven't had to use it for current TV, but used them on past TV and they were fast to come out and troubleshoot and since they couldn't fix it, I received a replacement

Great tv. Crisp image good sound. Really enjoy how Roku is apple friendly. I have spple tv , chromecast and Roku wins by a landslide.

Usually I don't get add on protections except at Best Buy. I trust that they will honor their products. Years ago, I got a defective drive and I was offered either my money back or a brand new one. Since then I've always gotten Geek Squad protection.

These tvs these days are so expensive I highly recommend getting the warranty. My 3 yr old Samsung I had in a shop two times for $300 each. So I for sure bought a warranty on this new tv.

I bought a new 65" 4K UHD tv and added the 5-year geek squad protection. You never know when your cat might decide to jump behind the tv, get tangled in your premium HDMI cables, and decide to just dash out and knock it all down, ruining your evening television watching. Best to be safe, get the protection! Also, get rewards points for writing this review. I hope you enjoyed.

After killing an 11 day old computer with a coffee spill I wouldn’t be without it. Then there was a particularly frigid day without gloves and as I was on my way to see my GEEKS my freezing fingers dropped my computer on the corner and cracked it. They put a new ‘skin’ on it. I’m sure I’ll make use of my protection on my new computer too. I seem to have karma with electronics.