Customer Ratings & Reviews

Awsome service they help fix and replace tv rec to get warranty

It's always good to have a service plan on your electronics.

The store plan adds good coverage to the warranty.

Very good product would purchase again . Service plan is piece of mind

Respectful young men from the Geeks delivered and installed the TV smoothly.

Haven't used it, but glad I have it in case of a problem.

the best way to keep our equipment protected, excellent extended warranty.

Its a great service and i would do it again but my needs have changed.

I'm a big fan of the Geek Squad protection packages. They replaced a 65" LG OLED C6 TV a few years ago due to burn in and the replacement process was hassle free and went very smoothly. On a side note, the standard warranty included with LG OLED TVs does not cover burn in. I purchase the Geek Squad Protection Plans on all electronics I buy from Best Buy.

I've got 5 tvs on the house, all 5 samsung. If I had to buy another one, ot will be samsung. My phone is samsung. Just the best brand in the US

I always stand by geek squad! I love feeling safe with the coverage on my items!

I never needed to use there services but if i had needed to those guy's are great

We're so happy we purchased Geek Squad coverage. They were easy to schedule, prompt, polite, and very knowledgeable and efficient. We are so inept in anything electronic, but they explained how to use the new TV and music setup in terms we can understand.

My brand new LG TV (December) went out and Best Buy passed me along to LG because it was still under warranty. Best Buy would have had this already fixed, but now my TV is out, has been for over a week and the terrible repair people that LG passed me off on are saying that MAYBE sometime next week it will be fixed. TERRIBLE! Why did I pay Best Buy extra to protect it if they are not doing anything about my dead TV? I sure hope that 2 year protection plans restarts itself once my TV is actually operational again.

Have not used it yet but it’s good to know it’s there. Why do I have to pay for an in-home visit when I have the warranty?

Love the geek squad. They are easy to talk to and professional.

hope to never have to use them for no reason to to

The Geek Squad unpacked my 65" Oled TV & set it up so fast I couldn't believe it. They explained the actual TV set up to me as they were connecting it to my supplier. The two squad members seemed to enjoy their jobs as well as explain everything to the customer. They even took the empty cardboard box with them. What more can you ask for? They are great.

I used geek squad before never had any problems thank you

I haven't needed to use this so I am not sure how to give a review.