Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Standard Geek Squad Protection

SKU:
9960598
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30613 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 30,613 reviews

  • hopeful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the Geek squad service but have not had the chance to use it yet. Hope it will be able to help me when I have to use it.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as expected. Have had no problems. Great value.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • 2 year warranty for $30

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a toshiba tv for $230 so I had no intentions of purchasing an extended warranty. Best Buy offered a two year warranty for only $29 so I couldn't pass this up. This is one of the best extended warranties around in my opinion.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • a sensible purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 2 year replacement is just sensible for the price and the technology

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Makes me feel more confident about buying the 85’

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the service yet but glad it’s an option to have

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe my purchases are of value. When I spend a lot of money I want to protect my investments.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Good Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my protection plan but I hope I never have to either. I would recommend the plan just in case you have something unintended happen to your product.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Get the insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. I don't know how much I can recommend the insurance

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Just works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great andnhas coverd the items i have purchased with little fuss

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Get 5 yr warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung TV, after 1 year it was not repairable, Good thing I had a 5 yr warranty. I got another TV, almost for free.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to my home in November ordered necessary parts, When it was totally dead I was given a new TV under my plan

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all my devices. Very professional

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • ROBERT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY 3-YEAR-OLD LED 55" SONY DIED --TRADE OUT AND TRADED UP TO AN OLED TV--GREAT SOUND--GREAT PICTURE--GREAT SERVICE--THANKS MIKE OST

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Worth the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase extended protection from BB on all major electronic purchases. With the declining quality in electronics recently it is definitely worth the cost to me.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great service!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick response when TV went down, Had replacement within a week!!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extra protection for the new TV we purchased as it was inexpensive, that being said it was a "just in case" purchase and hopefully we won't need to put it to the test.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warranty Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Added Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Have not used it yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't do the warranty on a TV I got about 6 years ago. But this time I did so if anything goes wrong I'll have them fix it. Best thing I did.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • I would always go for 5 year great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the 5 year protection. I would always get this one for anything I buy.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 404, Showing 8,061-8,080 of 30,613 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.