Customer Ratings & Reviews

Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!

Unfortunately electronics don’t last and it’s taking a chance if you don’t mind replacing after a year, but if want to keep for a few years it’s worth getting the coverage

Great tv! A big upgrade from my 39” Vizio! Works well for my ps5 and has plenty of other HDMI ports for my Apple TV, and Switch

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

Must purchase. My new system works easy and sounds great. I could not have doen this without geek squad.

Best Buy’s geek squad solves all kinds of problems. Plus they are excellent at setting up electronics

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.

Have thankfully, not had to use this protection plan, but with the size of the purchase and TV, the knowledge that Best Buy will fully replace the TV with an existing or newer model TV, within the coverage period, made this a worthwhile additional purchase.

Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.

Used my extended geek squad warranty Since chipboard was not replaceable!

I installed all my components a with no issues. Like the fact that I got the 5 year warranty on it.

Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

Haven't had to use this service yet, but it makes me feel as ease that if anything happens to my product that it will be covered!

I bought the Geek Squad plan to protect two of my Samsung TV purchases. The plan was better priced than the competition and it also offers two more years of protection for a total of five years. Recommend anyone purchase these plans on TV's.

If you purchase a tv please by the five year protection to cover it. For five years your tv will be covered if it stop working for some reason. It keep you from having to buy a new one.

A must have for all high price items. I had a few issues with a product and the return or exchange was simple and fast with the geek squad insurance. Just excellent!

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

Always easy to get ahold of! Great to talk to, and easy walk throughs. No frustrations or worries.

I have taken my 2 different laptops to get serviced and they always stood by their work if they couldn’t get it right the 1st time and had to bring it back they would fix it