Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25371 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 615 Showing 12,281-12,300 of 25,370 reviews
  • Rated 5 out of 5 stars

    Wonderful protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Geek Squad Protection. I feel safe with all my tech support. They always do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are always very friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KBJB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used Geek Squad on this purchase, I always purchase the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checked tv problems and wrote order for replacemen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went kaput and Geek squad was extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was worth buying. I had to use this all ready when my tv messed up. The only problem was my local best buy lost my tv after they fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if your buying high end equipment you need to have it. We have used our plan once and it saved us hundreds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredible! another great service by the awesome geek squad! these guys are good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed all my devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set my TV and connected all my devices now I got my true home theater effect enjoying a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the plan because it was a good value - we're hoping that we never have to use it, but it's good to have the protection just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and helpful. Great customer service. Will always buy this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every Penny, wouldn’t buy anything at best buy with out geek squad warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and assured me about what they were doing to my TV. Very nice and professional. Great Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been disappointed with geek squad and I always purchase it for my more expensive electronics! It has definitely come in handy a few times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent!! From scheduling to service. Very timely and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet and hope I don’t but glad I got it last TV (different brand) broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always to to have extra coverage with a purchase just incase you have issues with what you purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. They never make you feel dumb and are helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a practical guy and I tent to buy a protection for my devices. Geek squat is a great service because they helped me when I needed it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv went out. I had the geek squad protection package. It was a process, but well worth it in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Experience Ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When My Oled screen Faild they replaced it with no questions!

    I would recommend this to a friend