Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Standard Geek Squad Protection

SKU:
9960598
See Details

Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 668 Showing 13,341-13,360 of 25,436 reviews

  • Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this policy yet, but it covers everything that could possibly happen. It's really a no brainer, and the cost is right.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guaranteed service, They took a little extra time to deliver.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always answer my questions and concerns. When they come out they find a solution to my problem.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great when needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it on this item but has been great asset in the past.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Always buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this for expensive products since one never knows

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Greg. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • 5 year warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty for oled was very important and is a good price.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • They got my back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad to know if my product ever fails I’m covered with no worries.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Tv stopped working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv stopped working after 8 months of owning called geek squad they showed up in a timely manner and solved our problem.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn`t use that yet but I trust bestbuy, the quality of the service is awesome.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • John

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know much about the product. I had them explain its use.I haven’t had to use it but it’s a great piece of mind that I have it.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • The most important feature in any purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service with other products and will always purchase it for insurance and in case of replacement of defective products.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Love the Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My student can use it anywhere there is a Best Buy!! Even in Ohio

    This review is from 3-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad best warranty available would highly recommend!!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Extended warrenty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enrolled for geek squad so that extends my warranty by 3 more years

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good service, answered all my questions.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable, helped me with my questions, and offered alternative solutions.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great coverage for peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beak this price for 5 year piece of mind. Highly recommend 5 year Geek Squad protection

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel good about having a 5 year Geek Squad warranty

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Helpers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case of issues glad we got the protection plan with the tv for added comfort

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Very Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as my Geek Squad protection ended the tv died. Insignia... uggghhhh

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • better save than sorry!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope to never use it but it never hurts to have it

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 668, Showing 13,341-13,360 of 25,436 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.