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Customer reviews

Rating 4.7 out of 5 stars with 30678 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 708 Showing 14,141-14,160 of 30,678 reviews
  • Rated 3 out of 5 stars

    Great Protection for OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the Geek Squad 2 year protection covers burn-in for OLED tv's, but when I spoke with Best Buy support I was informed that the protection would begin after the manufacturers warranty but when I received the Geek Squad protection confirmation it shows that the protection begins from the day or purchase. There seems to be misinformation provided from the Geek Squad support agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't want hassles, get an extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy extended warranties because I don't want to deal with the manufacturer. Do yourself a favor, get the extended warranty and have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have the geek squad coverage on products …. Very professional care from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my friends TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use my geek squad but I know people who has used it and are very satisfied and pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my TV, knowing that I have 5 year warranty is nice. Would definitely recommend if you are purchasing and expensive equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is worth every penny! When an issue came up it was resolved immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best service out their i always get their services and renew it this always comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything including replacement if needed also geek squad will come and take it down if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple return and no problems what so ever. CVS got the package to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy everyone should get it. Also saves you a lot of money during these times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting protections, never know if there is a power surge or bad panel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO WATY7 BUT THE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i FORGOT THE NAMES OF THE 2 MEN THAT INSTALLED MY TV BUT THEY WERE SUPERIOR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did the installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It the best TV ever but now I have a new TV this one is much better thankyou

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the protection plan yet, but I have used in the past and they are usually pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get a hold of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It better be worth it. Hopefully when/if u need the service, it will be a good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool Support Services, easy to use and the answers resolved in short time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Good protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed myself but protection program is affordable and easy to use if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it just in case, every large purchase should have one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't get the protection you will regret it

    I would recommend this to a friend