Customer Ratings & Reviews

Having Geek Squad protection definitely makes buying a TV feel safer but it is a bit pricey

So far so good on the geek squad service. Would recommend for piece of mind.

We haven’t use it yet. So far the tv its ok I guess

I normally buy insurance only for purchases that I'm concerned about. I bought this for my LG nanocell 90 series because it was bought used. I never have had to use geek squad services so I cant share my full experience.

Hopefully i wont need to use the extended warranty. But for the price couldnt pass it up

best buy does a good replace no questions asked protection its worth it on most things

I haven't used my protection coverage just yet but I'm sure it was money well spent.

They came and did there job it was set up nice and thanks

Love that i cant trust that I have a warranty especially with these guys!

When ever I have a problem the Geek Squad is my go to place for all of my electronics.

Geek squad always are professional and knowlegeable

great delivery guys and really new what they were doing

never know with electronics , always nice to have assistance if you have issues

I haven't had to use it yet. Hope I never have to.

So the picture is nice enough, But i would like to give it a negative review because the tv bogs down and wont recognize the button being pushed on the remote, we have to unplug and replug it back in to get it working, The tv takes forever to go to an app to be able to watch anything. Sometimes it also looses connection to the wifi and cant do anything, and now as im talking to 800bestbuy to get a technician to come look at it under the 2 year protection plan i always buy with any tv or big purchase from Best Buy. They wont send anyone out because I have a 1 year manufacturers warrenty still in place until September 28. This TV IS TRASH and Best Buy changed the policy with the protection plans and now im stuck on hold the last 10 minutes waiting to do troubleshooting with someone ... UGH!

Depends on what you buy if this is worth it,Games no TVs maybe.... portables yes!

Good buy for the price. I am not happy with the lack of installation service for a 48 inch tv. I would have had to wait 3 months for geek squad to install and remove old tv. I can't get it out of the box or lift it by myself.

very good quality service, they take away the worries of small items going bad.

A necessary evil? But gives me good piece of mind not having to worry about 'what if'.

Good price for a two year warranty. Reasonable price