Customer Ratings & Reviews

Replaced my tv no questions asked when it couldn’t be fixed

Insurance never can be justified until you need it. Just to be safe and have something in case anything should go wrong or parts become hard to get after 2 years.

Our tv went out a week and a half ago, called Best Buy since we bought the warranty. They have given us (7!!!!!!) different appointment times for someone to come to our house and today makes 4 no shows for someone to repair, they say we can’t bring the 75in to the store because it’s over the 42in limit….. do not waste your money on the warranty because Best Buy DOES NOT fulfill it. We have talked to store managers, geek squad, repair guys, worst experience ever when it comes to fixing our crap

I like that they offer this service for such a great price

Best warranty, for a great price, diffeferent option to choose from

Best warranty, for a great price, diffeferent option to choose from

Timely, honest, professional, and knowledgeable technicians

Very easy to submit a claim. Will always get for large purchases.

I have purchased geak squad before and they are very good and much better than most warranties, and if you need them they will be there for YOU !!!

purchased for my tv installation and hook up. but used them too for my computer problems. i think this is a super buy. would recommend to all.

As always the geek squad is the best and always there when you need them to come out and either fix or replace your item. I keep this protection.

I can transfer warranty if I sell my product that’s great

Always purchase warranty Best Buy has great warranty service

Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

I never had problems, but I recommend it’s excellent

I have used this service and the geek squad does an awesome job

With included damage coverage, it definitely can come in handy and provide peace of mind

very good service, everything was set up correctly and is working well I' m very happy with instalation

It is the kind of extra coverage that gives peace of mind.

Getting a 5 year on a TV almost guarantees you a new TV for the price you paid! It's completely worth it! I stand by Geek Squad and their commitment to quality service! Highly recommend it!