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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 605 Showing 12,081-12,100 of 30,789 reviews
  • Rated 5 out of 5 stars

    Fast replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our tv for about a year when a pink line showed up 1/3 way down the screen. Called in geek squad came out within a few days and gave us code for replacement. Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this awesome protection plan on an open box tv as open box tv's tend to be someone else's trash.. Thankfully I am protected if the tv breaks.. Geek squad rules!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each and every time I have a problem or question about a product I purchased at Best Buy I can rely on the Geek Squad to explain what the problem is and fix it on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rest of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that the geek squad got my back gives me a reason to be relaxed and worry free. I haven't had any reason to use them, but I know they're there whenever I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and great price. Worth getting it especially when it’s for the kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You got have some insurance for the price of the tv, if it past 2 years u got your money worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great service and a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I have had a problem with anything I have bought from Best Buy the geek squad always takes care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have. I have used this Geek Squad Protection plan twice now. It fixed a TV once then replaced it with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Warranty are second to none!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy a large appliance, computer, or entertainment system, I always get the Best Buy Warranties. They are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year protection plan is just peace of mind knowing that you will be covered in the event something goes wrong.Best decision I could make for the life of my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have the geek squad protection just in case. I have had to use them a couple times. Hopefully wont need to use this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it and forget about it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you just want that little extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend The Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy Geek Squad Support and include Warranty! Both worth the Money and Protection without Mob Threats, (Just A Joke)! Both Great Values!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 year protection plan is a must for any large purchases. You do not want to be left out in the cold should anything happen to your product past its manufacturer's warranty date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have purchased the 5-Year Geek Squad Protection Plan! Great coverage and most importantly, a piece of mind! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek squad protection with most items that I buy at Best Buy. I have used it to return products and so far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek squad protection with most items that I buy at Best Buy. I have used it to return products and so far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek squad protection with most items that I buy at Best Buy. I have used it to return products and so far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase >$1000? Just do it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't make a purchase over $1000 without adding geek squad protection. No frills, no hassle, just fix whatever problem you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i havenot had to use the geek squad for my samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the geek squad for all my purchase. Even if I don't every use them because I have small children in my home so I can rest if anything goes wrong on any of my products.

    I would recommend this to a friend