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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30889 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1217 Showing 24,321-24,340 of 30,888 reviews
  • Rated 5 out of 5 stars

    Best protection for my pc!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're the only ones I trust to come near my computer!!!!! Totally recommend!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping I never have to use this but, it's nice knowing I have it for backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound investment for high value piece of technology

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Service at the Avenues Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor customer service at Town Center store. Had to go to the Avenues store. They issued full price credit for my faulty Insignia TV, and the store gave me a fantastic deal on a Hisense. With a new 5 year warranty on the Hisense, my net cost was only about $30!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Please Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection plan with every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very perfessional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was able to come in and fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was able to come in and fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know that best buy offers this type of protection for all appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year geek squad guarantee is a really good service provided by best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gotta get coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered the replacement. Not a bad deal. Will buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind equipment protection. I get it for any high-value purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection in great. Refunded and Replaced when ever we needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gotta have them just in case you get a lemon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects the things for a long time. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value as compared to name brand warranties which are more expansive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best and very neat and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best and very neat and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend buy a extension warranty for any products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never hadnto use the service yet. But, I've heard very good things about their service

    I would recommend this to a friend