Customer Ratings & Reviews

Great folks installed it. I was happy with my treatment

Pay for convenience nothing like having a person fix my tv

Need to get this protection plan for my new tv cos it give peace of mind in case of an accident...

kind of expensive but it sure will help in the future

We haven't had to use this yet, but I'm sure if anything goes wrong there won't be any problems.

Do not buy it! Again DO NOT BUY it. This is probably my last purchase on BestBuy. I will go spend my money somewhere else. I spent over $6000 in a week. I bought 4 LG TVs for my restaurant. Remodeling was not finished on the date as we planned. So I didn't even open the boxes for 2 weeks, because my dining room was not ready for the TVs. One of the Tvs came out of the box with a cracked screen! The other 3 are just fine! I called local BestBuy, they said they can't help because it's been over 2 weeks since I bought it. They asked me to call LG customer service. I called LG customer service, they won't fix the TV because it is an external issue, it is not an internal issue. Geek Squad won't fix it. LG customer service won't fix it. I have a broken TV with all the extra warranties and no one would like to help because I didn't get to open the TV box for 2 weeks. Terrible customer service so far on both sides. LG and BestBuy as well. I should have ordered the TVs from somewhere else. If no one helps me out, I know where to take my business next time.

Feel safe with the famous Geek Squads protection cover!!

Easy to use. Clear picture. Good price helpfu staff

I like purchasing from Best Buy good place to go to thank you

I haven’t use this service yet but I’m prepared when I needed

Protection plan for my Vizio 55' is always needed.

Great comfort to know that if I have an issue with my product that assistance is just a call away

The professionalism of these technicians is great!

The agents took care of everything and it works well.

brought as extra protection on a tv for my 90 year old aunt. Never know what can go wrong .

Depending upon the item, it makes sense to have some coverage beyond the manufacture warranty.

Why wouldn't you get a warranty on your TV?.......

Great value and service by the team at Best Buy!!!

They are always professional and get the job done.

They have always done a great job on every product