Customer Ratings & Reviews

I purchased the 5 Year Protection Plan for my 65” Sharp 4K RoKu TV because I thought I definitely needed it for a purchase like this Incase anything goes wrong with my TV. I have not purchased a Sharp before so I really don’t know what to expect from it. I guess I just wanted to cover all my bases and have a peace of mind and not worry all the time.

Geek squad service is an excellent way to make sure your purchases are working properly.

Always comes in handy to have the extra protection. Had to use it once and the process was great for a free replacement.

Ive had Geek Squad before and it was great . Its the one thing that you can ge from Best Buy that you actually never want to use

Added protection from whatever happens. Only right for the money spent on the television

Worth every penny. Had something break, called the number, had a replacement within days. This is how service is done. It's worth it.

My first purchase of Geek Squad services! The technician who assisted me in store was courteous and helpful. I am looking forward to having this coverage for my electronic devices!

I've only used Best Buy warranty once in my life. It was with TIVO DVR OTA. It stopped working, took it to Best Buy, and they told me to get a new one. End of the story. K9

Hopefully I don’t have to use the service but for peace of mind it is so worth having since it’s so expensive to do any repair work these days Best Buy is always I did buy their products and the service has been

Hope I never need it but incredible levels of reassurance and confidence if something goes sideways!

very good service at the moment and they clarify all your doubts with the team, thank you

Very good to know that my purchase is backed by the Geek Squad

They didnt bother questioning the problem, they just exchanged my tv based on my word. It took more than a month but it was sorted out, thankyou!

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

Best Buy does a great job of offering support with Geek Squad. Highly recommend!

Never had a problem with geek squad I always get it because you never know we could go wrong with electronics

I haven't had to use geek squad for my recent product purchase but I have used them in the past. They are great.. quick and know what they are doing. It's always good to have protecting especially with technology these days. Could get you a new tv for that price !

I am glad to be reassured if anything happens to my device

Absolutely spectacular service from the Geek Squad and store manager at my local store. If you're buying a big ticket item getting this plan is a must. They'll even come to your house for assessment and repair.

WE LOVE our usual tech - all of them are great! They always make sure we understand what's wrong and what they're going to do to fix it.