Customer Ratings & Reviews

I like to buy replacement or protection plans in case of those oops moments or hardware failure. I haven’t had to use it and hopefully I won’t have to.

I haven't had to use this service contract yet but have been happy with the service contracts for my washer/dryer and oven, so I expect things to go smoothly if I have issues with the tv.

Hoping we do not need this but we have peace of mind knowing we have the protection on our TV purchase.

I purchased this from Geek just in case I had problems after mfg warranty, I haven't had to use it so far, but confident they will be available if needed.

Can't beat the fact that you get more years of buyer protection. Thanks, Bestbuy!!

We always buy protection plans and Geek Squad service when we make electronic purchases. Why not? If anything goes wrong, we’re covered.

Its a great feeling to know that your always covered. I always purchase warranty electronics are to expensive nit to get them covered.

This protection plan is a great investment. I have used their services many times, and they either 1. Walk you through it 2. Fix it 3. Replace it.

I like the coverage but my tv broke and had to be replaced it was still in the factory warranty but since they replaced the tv I had to purchase a new warranty I didn't like doing that but I'd rather have the coverage

[Employee of bestbuy] I love my new TV, but I am even more glad to have a pretection plan on it

The agents came on time and followed safety guidelines and mounted the tv within minutes. They provide us with a friendly and knowledgeable service.

Great service. They did a great job hooking up my TV and got there on time.

I love this TV. The picture is excellent. If you're watching something with 4K resolution, the picture quality is unbelievable. The sound is so-so, but if you want to improve it, you can add a sound bar.

Make this purchase and get peace of mind. Geek squad never disappoints. Well worth it in the long run.

Amazing movies drama..enjoyable moment.i am very happy to all see this

Everything I buy from Best Buy that has a protection plan that cost over $300 I protect it has saved my butt more than once

It is a Necessity to buy the extended warranty because we never go wrong when it’s need . Also they are very dependable and get things fix.

I have only had to go to the Geek Squad once and they were able to resolve my problem quickly and to my complete satisfaction. I like the peace of mind especially for my wife when I am traveling.

Geek squad insurance covers OLED burn in which is wonderful. I love the peace of mind that my devices will last a long time, thanks to geek squad.

Bought this for a TV that the kids will use and will probably need a repair down the line. Geek Squad always does a good job repairing, replacing or reimbursing.