Customer Ratings & Reviews

How do you recommend that you all purchases your extended insurance with your geek squad?

I’ve used their service with every purchase I’ve made. Would not make a purchase worth establishing Geek Squad protection plan.

Always safe to back to help, when your not sure what wrong. When you have tried all things.

I feel relieved to have this awesome protection plan. Best Buy stands behind its products with no hassle. I am relieved I have not had any problems so far.

A trusted source of protection. I use Geek Squad with complete confidence in their services and professionalism.

I purchased this because of the price reduction it offers on set up, and the haul away of my old set. The Geek Squad is great. Thanks.

Purchased with HDTV as gift for my husband. We do not have alot of tech knowledge and when I have needed it, it was very easy to access.

I always buy the protection plan when getting a new tv at Best Buy. It comes in really handy when you have problems with the tv. Best Buy would send out a tech to your house and it’s great! Would recommend this!

Best company love the insurance on the products that I bought

They came out to see what was wrong with my TV. Professional and replaced my tv.

This is an improvement to the previous product. I am trusting it will be an even better resource for my equipment protection.

I highly recommended you get this warranty best money we’ll spend for my product

I heard mix opinions on to whether get the protection plan or not. I decided to just in case. I rather knw if something does happen i can bring it to best buy then trying to figure out another way.

Wonderful services and excellent quality and is exactly what I need for my tv

I purchased last years Sony 4K which was basically powered up for over a year. The 5 year warranty was a must just in case it decides it's had enough life! We'll see if Best Buy stands behind it's warranty!

I had a laptop that went out in 14 months good thing I put the insurance best buy fixed it at no cost it's worth it

The protection that geek squad provides is un matched. It allows you to deal directly with then and not have to deal with the items manufacturers for any problems with your products

If you buy a Samsung TV you better buy this, their customer service sucks even if you are right outside the warranty...I mean days...not months...buy the Geek Squad warranty...just do it

Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.

I love Samsung. Great tv, great deal. And once we figured out that we needed to use a new HDMI cord, we were good to go. Thankful for the service rep who helped us get it straightened out. Love the quality.