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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 572 Showing 11,421-11,440 of 30,848 reviews
  • Rated 5 out of 5 stars

    Geek Squad is helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is helpful, informative and accessible. For the high ticket items GS are the best at helping you resolve issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add an extra protection plan for just about all my purchases at Best Buy. It’s another layer of protection. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made inquiries a number of times and the results have been great. The Geek Squad has always been courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made inquiries a number of times and the results have been great. The Geek Squad has always been courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy.it really helps with anything other than physical damage to the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes yes yes yes yes yes yes yes yes yes yes yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness for GS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great bet to invest in Geek Squad. Whether on the phone or in person they are nice, knowledgeable and available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    figure out problem with tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent review my TV and figure out problem for replacing to new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in handy. Customer service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn't know if I wanted to take this deal. However if my tv happens to break or fall they will replace it the first two years and I am known for crazy things to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a big one on buying service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The benefits of geek squad seem to pay off themselves with one call. Typically not a service plan purchaser. Find out all that Geek squad covers. Well worth the pennies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind and excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for peace of mind...and very convenient and easy to make a claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps to have Geek Squad coverage on any electronics so I encourage everyone to protect anything you buy for the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with any kind of high-quality tv . You never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no need to use it so far but always great to have in your back pocket. Great work done when you need it the most. Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with the television and the Geek squad came right out and fixed the issue and had great customer service. Thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is excellent i would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tv 65 !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad good service gave us credit toward brand new Tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price having the peace of mind knowing it is protected if something goes wrong is more than worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best and fastest laptop. lightweight and the keys are soft touch. If you want speed , this is the place to go.

    I would recommend this to a friend