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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30852 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 622 Showing 12,421-12,440 of 30,852 reviews
  • Rated 5 out of 5 stars

    McClover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love speaking with Geed squad staff because they are so knowledgeable and able to help people with no experience like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had bad luck with smaller flat screen TVs (that lasted only 2-3 years) so I decided it was worth getting. If the TV becomes unusable, they will repair or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage at it's best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service coverage with even better customer service. Now I dont have to worry about my items being covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a fairly expensive TV, the extra $$ spent for the Geek Squad protection package gives you peace of mind in case something does go wrong with your purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All around Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this a 4 because I haven't had to use it. Was told it covered my purchase for 5 years. I hope i never have to use. but I'm glad I have the protection if and when it's needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be without it. I could do the work myself but seeing them doing it, amazing! They did things I can’t even describe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last time used, credit for new given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased tv in 2015, purchased Geek squad warranty then. Had issue with it GS came out and issued credit for full purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service, they are there when you need them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best John my geek squad agent is always early and provides great suggestions to get maximum service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect Your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the Protection Plan. But it was in my Best Interest to have this Plan never know what may happen and It’s a Good Plan that Covers some “MAJOR” Problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best of them all enjoy everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever i brought electronic things from Bestbuy, i would like to take Geek Squad Protection-The team is very nice and friendly, very usefull to protect my expensive things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents are great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Warranty is well worth the money, and the Geek Squad agents are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5year tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a tv without a warranty, I made that mistake and after 3 years it isn't working so to me it a no brainer for a OLED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet, but so glad I got it. TV has been a mess and I’m going to have to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat this value. The customer service Best Buy provides is great and the help they provide is also class S tier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just got only 2 years protection for our tv ! It is very important to have it you never know what will happen to the tv !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for electronics. Recommended for more fragile gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat their warranty plan if something goes wrong take it in they fix it. If they cant fix it they replace it. I would recommend any high dollar purchases use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For large items for home, it's a great investment if you plan on keeping it for a few years. I've always had great services in San Francisco and the Bay Area. Worth it!

    I would recommend this to a friend