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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30887 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 342 Showing 6,821-6,840 of 30,887 reviews
  • Rated 5 out of 5 stars

    geek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting this service on any product u buy from electronics purchased. I had a glitch and they came out and fixed it and i have not had any problems since great deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers Burn In on OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the service plan for an OLED TV I bought. Even though I don't know if mine will burn in, it's great to know that I have that protection if I need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi David. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Number One!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not be without Greer Squad Service. I feel confident that they will help me with my technological concern or break down with my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes it. He wants a different one but I believe he is liking this 1 now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good staff. Good buying experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff is mix of good and best. Overall experience was nice whenever I visited the Best Buy store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heroes at Large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I haven't had to use the service to this date. But the added peace of mind I'm experiencing is worth the purchase price knowing that if I have ANY issues, The GEEK SQUAD has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big comfort, small cost for piece-of-mind warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind knowing if anything goes awry with this TV they will come out to my home and repair it. Good thing, 'cause it's heavy and I'm no spring chicken anymore. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment to protect a big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the warranty. I know that a lot of people say you don't need it, but there's too many things that can go wrong (especially if you have a lot of people in the household using it). I like the security of a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan will make my tv worry free for five years for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been great so far. Smart techs, great service, very trustworthy and knowledgeable. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself several times over.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-Year Standard Geek Squad Protection has saved my a** several times in the past. My older TV was failing and I got 100% of the value to apply to a new TV. Paid for itself several times over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value. Don't leave store without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came when promised. Professional, courteous and really helpful. Understood problem and my limits and solved problem, actually more than one, quickly and effectively. made sure I understood what was going on. left me with smiles and gratitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek squad service this year but my experience in the past has been excellent. I would recommend for peace of mind on all electronic and appliance purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Geek Squad protection - cheap insurance / piece of mind! Well worth the upfront cost to know it's one less thing to worry about. A very good value even if I didn't get it on sale. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year Geek Squad protection - cheap insurance / peace of mind! Well worth the upfront cost to know it's one less thing to worry about. A very good value even if I didn't get it on sale. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask me again in 5years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nopefully never needed. idk why companies want reviews ONLY weeks after a purchase, at least send another review link 1-2 year after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't have any problems with the products that I buy at BestBuy(not an employee) Lol, but it's nice to know that I'm covered just in case that something does goes wrong. The warranty prices are descent and thank God I still haven't used one yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad stands by their warranty. Will never by another electronic device without getting geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased protection for an OLED TV due to concerns about burn-in. This is the only plan I found that covers that. I hope I never have to use it, but at least I have peace of mind in case I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

    I would recommend this to a friend