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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30898 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 687 Showing 13,721-13,740 of 30,897 reviews
  • Rated 4 out of 5 stars

    Hoping for good outcome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV that is clearly defective. Waiting for that first issue to be resolved. Will follow up after the lengthy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use the service, however, they have always been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea to get a protection plan for an

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get a protection plan for an expensive investment. Worth every penny

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've learned a long time ago to always purchase a warranty or service protection plan. It's a pain to pay the extra money, but saves you a migraine in repair costs in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    took real good care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad worked with me several times trying to get my Samsung notebook to work properly, they finally succeeded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best warranty services on the market if they cannot fix your issue in 30 days you're entitled to a full replacement of whatever product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use as of yet but happy to know it’s there, good experiences with Geek Squad in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team is amazing and knowledgeable! They also give informative info about other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection was worth it to me, especially for the price. Fortunately, I haven't had to use it yet, but it is nice having the protection if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well this is good to have when your tv didnt work right it covers everything so get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great, they have helped so much. I felt they'll laugh at me but they were fantastic,I'll keep them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV with care and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service ever from Geek Aquad service I really enjoy products from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this plan yet, which is good, but I have used these plans before and they are worthwhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this plan yet, which is good, but I have used these plans before and they are worthwhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use this on my LG OLED TV, but if so, this is the only one that covers burn in protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to protect my tv like if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't make a purchase without Geek Squad! A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad performance was excellent. I certainly enjoy their visit. I'm a completely satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always always always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Best Buy protection plan because they take care of u and always treat u right!!! With no problem or headaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this plan, but I imagine it would be great if I had a problem with my new TV inside of two years

    I would recommend this to a friend