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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30843 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 764 Showing 15,261-15,280 of 30,845 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this for every purchase. If you are experiencing any issues the geek quad will help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 8 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 8 TV is a new replacement for a defective Samsung TV. Best Buy conducted good business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps me protected - easy to use - essential to the running of my tech devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so if anything happened to the tv it wouldn’t be gone for good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use but I’d I need them it’s nice to know so have this service. Glad it was included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had any problems with our television but buying the insurance let’s us not worry about the possibility. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use Geek Squad service, but I’m hoping it will be as good as I expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever have a problem with your device know it's covered by a Geek.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Billy. Thanks for sharing this with us! We're privileged to help you out if you ever need it! If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use for our tv yet but use every year for our useless frigidaire refrigerator ice maker! Sad when its 3 years old!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty as products don’t last like they did long ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why do it yourself?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks installed my wall hanger then hung and set up my new 70 inch Toshiba. Very professional ,quick and clean. Not worth the risk to do the job by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THE GEEK SQUAD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE WORKING WITH THE GEEK SQAD. THEY ARE ALWAY VERY KNOWLEDGEABLE AND WORK WITH YOU TILL PROBLEM IS SOLVED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for service plan for five years. Would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Geek Squad service. These have always done a good job when I needed them for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I purchase from BB, I always add Geek Squad protection because i can always rely on them for help and it's always top notch service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry so I purchased as sometimes there's manufacturers defects even if an item is new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan for the cost provides assurance for any premature product issue that may occur.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeky mishaps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my tv failed I called in the geek squad. Each one was super nice. But. They misdiagnosed, lost the replacement parts, ordered the wrong parts. Also it’s hard to get an appointment. One customer service rep said they were understaffed and some people have to suffer a little bit. It was a month without my tv. Finally they just replaced it. Haven’t installed the new one yet. Fingers crossed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greek sqaure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you best buy have. A just know it the tv thank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the just Incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the squad protection for the just Incase something happens. For only a few extra bucks. It’s great to know we have that coverage.

    I would recommend this to a friend