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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30793 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 30,793 reviews
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 2 year geek squad protection on my samsung tv. I really didn't want to but coincidently I had problems with my TV several months after purchasing it and the protection came in handy. If you spent over a 1000 bucks I recommend paying the extra for this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan is worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I have the two year plan. When my tv went out. Best Buy gave me a brand new one. No cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers good service if you need protection and security for an electrical device its a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad...it gives me the protection and confidence I need to buy from Best Buy..which is the only place I buy my electronics from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wouldn't leave or buy anything from best buy without the knowledge that i would have a protection plan for my product. i have used the protection plan multiple times before and they do pay off in the long wrong if there is a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice having this team to help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing if something were to go wrong I have this team as insurance to help me out. Worth the price for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an outstanding job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money for big ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never usually get protection plans, but it was well worth it when some of my pixels went out. The process of replacing the TV was smooth, and technically was like getting an upgrade since a few years had passed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maditory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not leva ebeat biy with out ... i am serious .. you wil regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I feel like I can trust this and feel confident in my tvs longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I purchased this 5 year plan. My last television had the screen go out after only having it a little under 4 years. I did not have a protection plan so therefore I had to go and get another television. Now with this plan I feel secure on my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase this protection plan with all our electronics. They cover just about everything except abuse, wich is understandable. The times we have had to use the protection plan, geek squad has always been friendly and highly knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the 5 year protection plan because I don’t think it’s that good of a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain for great service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used the Geed Squad to download pictures from a 10 year old Mac desktop so I could move them to a PC. They did a great job and finished several days ahead of schedule. Friendly and helpful team working at the Cary Crossroads Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have your mind at ease with the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Todays TVs breaking down so often this service has saved me a few times from losing money. I always purchase with getting new electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV needed repair it's working fine now worth the cost you never know if your product will break down my LG TV was only 2yrs old when it broke down and the cost of the warranty was worth the cost it would of cost more to fix or replace the TV I buy a extended warranty for any product that cost over $100 dollars....Can't go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthwhile service to add onto any electronic purchase. Gives piece of mind knowing that if there is any issue they will be out quickly to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with Geek Squad Protection on a device you expect to use and have for a long time. Every time I've had to use the Geek Squad Protection plan for an item that I got coverage on, the service has been great.

    I would recommend this to a friend