Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 647 Showing 12,921-12,940 of 30,833 reviews
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal great for the kids !!!!!!!!!! I get all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thay were easy to work very organized and knew what thay were doing very neat that were in and out for about 2hours max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rarely have had to use, but when I do never any hassle or issues. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a must because I had to have my 4K Sony traded out after three years because the television died. But they were quick to set up the 2017 model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t think about it. Just buy it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to have. You think you’ll never need it and then something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek squad! The price for product protection is well worth it. I’ve had to use on occasion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any time i call they help me, they solve the problem, excellent choice for the money great very happy with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love about Best Buy if you don't have the money to pay for Geek Squad at the time of purchase you can always come back within 14 days and purchase it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rosie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the service because that are very dependable . all you have to do is to call them when you need something .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention to detail

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were impressive with their knowledge and attention to detail. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service at Best Buy for my computer. Agents installed it and serviced my computer at the same time. Would do again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year fix or replace, for $30

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like? Best Buy will either fix or replace my open box LED TV, for $30 for 5 years Geek Squad protection. That's a little over 1 1/2 cents per day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A NECESSITY!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY HELP YOU MOUNT YOUR PRODUCT AND PROTECT YOUR PURCHASE. DEFINITELY WORTH THE PRICE.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    a good investment must be protected with good insu

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use it, but a good investment must be protected with good insurance !!! Thank you !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year protection plan for the t.v its a must have i highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting this service. They are very knowledgeable and professional. It is worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the agents are fast on fixing the problems and sometimes i need to go back a couple of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plus/Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection Plans have no equal in the industry. One service call an warranty pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad before, but never purchased product protection. I hope I don't need to use it. If I do need it, I hope it covers the repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service, have used in the past

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be ok, has worked for me in the past. I've not had the need to use this for this TV

    I would recommend this to a friend