Customer Ratings & Reviews

Great product! Would definitely get again, but hope that I will not have to use it.

Haven't needed to use this service. Hopefully it will be worth the cost.

Always helpful when I need them with very little updates or effort on my part. Works in the background to keep my computers running smoothly.

It always good to have a backup support plan if things go wrong. The geek squad service is phenomenal.

Purchased a expensive tv. The screens are so breakable.

If you have a major purchase you have to have Geek Squad. Very knowledgable I have always used them

I was not able to get an appointment to install my TVs but still purchased the protection coverage just in case.

It’s amazing what they offer as warranty and the price was great

Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money .

The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

Always buy the protection plans! They are worth it every time

You've got to get this. It's a must. If you don't get the protection, you can't get the connection.

I’m glad I got this because I know they take care of business.

Good stuff would recommend to anyone and everyone.

Geek squad is a valuable protection plan. They are very helpful

I love bestbuy best electronics store I've never had any issues with any purchase I've made. Check em out

Great tech support. I have always had it and they have always provided support and solutions to any issues.

I purchase a protection plan for anything over $200. Best Buy protection plans are pretty good

so with a purchase of a new TV their is always doubt and you play the what if game. having a protection plan is definitely the way to go.

They are also very helpful over the phone anytime we ever have problems. They usually get it figured out over the phone.