Customer Ratings & Reviews

Have not needed to use this yet. Hope I don't ever need it but have it because I had another $1200 TV that lasted about a year and seven months before it stopped working and no extended warranty.

I would Always recommend the geek protection. Most warranties at other businesses are not worth purchasing I purchase everything I can from Best Buy.

It's a real peace of mind to have experts ready to answer question at the most difficult moments. And, having this plan means to have GEEK Squad there for you.

Thought the price was reasonable for five years of protection. Good to have and glad that I got it. Highly recommended for peace of mind.

I put my own TV up it was super easy to do. The people in store was helpful getting what i needed

Well, I figured I better purchase the 2 Year Protection Plan for my New TV just Incase. I know I have had issues and problems with this type of Protection Plan Before on Different TV’s and items from Best Buy but I guess it really comes down to the peace of mind.

Geek squad is very helpful in solving any problems you may have

Best Buy warranties are pain free and reasonable considering the fail rate these days. The pros will advise against it. But the minute you are out of warranty and it breaks, you'll be paying a whole lot more.

Happy with the piece of mind geek squad provides. Would purchase again

It's worth every penny and the agents are always cool.

Purchased this with our TV to give us peace of mind if something happened to the TV

The geek team helped me by installing and connecting all my devices and very quickly

respect to have a help that last 5 years for the price is God sent.

Had to call them within the first few hours of setting up my tv. Got an appointment the very next day and it only took a few minutes to realign some things in the back that was not allowing the tv to come on.

I just wanted to make sure that my purchase was covered for any accidents. I've learned my lesson on not buying a extended coverage. I feel at ease now.

This is the best TV I have ever bought, picture is just too great love it. I bet no one can't go wrong with this TV the motion ratio is 240 which is way much better than 120 plus voice recognition remote control and 3D.

Good gadget to hv when your devices have defects! They respond in in a reasonable amount of time and ate knowledgeable at what they do!

it gives me peace of mind to buy a protection plan as i have been burnt before by not purchasing a plan.manufacturers give such a small time limit on their appliances that the plan is worth purchasing

Purchased the 5 year extended coverage plan to give me peace of mind coverage for my new Toshiba tv. With electronic items, you never really know when they might fail.

The agent mounted my TV and connected all devices. The agent was very helpful and extremely friendly and never acted like he had to rush off to his next job.