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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30897 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 566 Showing 11,301-11,320 of 30,897 reviews
  • Rated 5 out of 5 stars

    Almost didn’t get it. Glad I did!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy at a time when I almost didn’t get it. But I actually needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add an extra protection plan for just about all my purchases at Best Buy. It’s another layer of protection. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection plans work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an area that gets a lot of lightning and electrical "surges" . The protection plans purchased over the years have replaced several of my equipment purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always gotten great service with the protection plans. It's worth the money to pay a little extra to have your electronics repaired or replaced free of charge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY FROM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is continually freezing and stopping.geek squad is absolutely no help.dont purchase the extended warrantly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very useful! If you have any situations with your tv, you can rest assured and feel good that you got insurance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to submit a claim. Will always get for large purchases.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Item

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing quality and well packaged. Great gift for most people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made inquiries a number of times and the results have been great. The Geek Squad has always been courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have made inquiries a number of times and the results have been great. The Geek Squad has always been courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with the television and the Geek squad came right out and fixed the issue and had great customer service. Thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Typically get on larger purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually Geek Squad offers the best deal and service for larger home purchases. I've used for washer, dryer, dishwasher, stove, fridge and microwave. Geek squad treats me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication. Very helpful resolving my issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much hassle anb a good price for extra warranty besides the manufacturer warranty..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like getting bestbuy warranty plans you never know when your going to need it. Never had any problems with bestbuy warranty bestbuy will fix, repair or give you your money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it the buy. Never know what could happen! If you can, get it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used them yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used them yet, hopefully I never have to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing like having peace of mind when you buy something to know that you can return it with almost no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as added protection for a 65” Quantum tv. Haven’t had to use yet and hoping I don’t have to, but you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no need to use it so far but always great to have in your back pocket. Great work done when you need it the most. Awesome

    I would recommend this to a friend