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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30811 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 642 Showing 12,821-12,840 of 30,811 reviews
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a controller I purchased. Was worth it when the controller stopped working. I took it in and they exchanged it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on Greek Squad 5 YEAR protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically if it breaks in 5 years Geek Squad fixes it what a deal. plus I got a really great deal with the total package.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use geek squad because the items I have purchased have not caused me any mechanical problems. The people in the geek squad are usually ready and able to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 yr plan for an open box tv purchase. Hopefully I never have to use it, but it's good piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a pleasure working with Geek Squad. Service has been great whenever I have needed them. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional and friendly staff has always been helpful and very good at providing assistance on all products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use the service but it’s a great piece of mind in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never forget that warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a warranty with the longest term you can get with todays electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is probably the best on the market for the value and quailty, definitely recommend if you have a high end tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy! best buy geek squad warranties are awesome. never had an issue redeeming a warranty in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome great help with the new computer and helping us setting it up for the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Ext warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance for our 65” TV We don’t have to worry about costly repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A welcome addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan provides peace of mind. Makes the Best Buy products even more valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been happy with their warranty service if it dies they fix or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're the greatest. They helped me set my laptop up and get the most out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome tv with great features for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abosulte must have if you purchased an expensive item geek squad are very professional amd help full and your In good hands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept of Geek Squad protection. I have not had to use it thus far but I am comforted knowing my TV is covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but better with surrounding speakers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product but confusing at first and definitely needs the surrounding sound speakers to get the full affect and maximize its potential.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came out to my home as scheduled and fixed my TV. They were knowledgeable and professional. A great warranty to have and I recommend them 100%

    I would recommend this to a friend