Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30833 reviews
(30,833 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Reasonable Service Contracts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have found Best Buy Extended Service Plans to be the most reasonable.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great love it love best would buy what I like and need always love the service and help
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
5 years for less than $80 - deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While its not always needed, this is a great deal at Best Buy. 5 years is a long time for a TV and nowadays they may not last and I have the peace of mind to have this in my back pocket.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Electronic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We generally buy the protection for most items. Never really had issues using the plan.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cover those high-priced buys!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For big-ticket purchases, you can't go wrong with some extra protection!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the Geek Squad Protection plan to have a piece of mind if we should ever experience any issues with our purchase.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality protection for the price. Easy to buy. Would recommend
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had it with my last tv and used the plan when my tv stopped turning on. Geek squad showed up and were very professional.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I'm protected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since I have lost faith in the over-all quality of products these days this at least protects me for 5yrs.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer challenged
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value since it encompasses other devices I have in my home…
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the best and take care of everything!! Love these guys and girls !
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Geek Squad! They are very knowledgable! Can fix any problem on any item.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice t.v. with great picture and easy to use.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Issue resolved.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. I was able to talk with an agent that was very helpful in resolving my issue.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have not had to have any service yet but they have been extremely helpful in answering questions and helping set up our new TV.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection is great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We get the protection for all our electronics and appliances. Have been happy with services provided under the protection.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If any thing bad happens to my device geek squad is there in a timely manner and takes car of whatever I need no charge
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I trust the Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes I trust the Geek Squad so when I buy some thing like a t.v. I get the protection.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Easy and convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeksquad makes it easier to get things done or when I need to set something up in my home
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!


