Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Standard Geek Squad Protection

SKU:
9962408
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30921 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1350 Showing 26,981-27,000 of 30,920 reviews

  • Products are not made the same

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to buy 2 to 4 yrs of warranty now a days, since I had a problem with a TV few yrs back.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope the warranty is good the price was very good time will tell

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Why not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works out great and more convient then the 2yr!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • A Total Nightmare Of Ineptitude

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Bosch Dishwasher a few years back, and I got 5 year Geek Squad Protection. The dishwasher developed a problem where it wouldn't drain and so would refuse to run. I've already had Geek Squad come up 3 times, and 3 times they've been unable to fix it. Each time, getting the next appointment takes a week. They clearly don't know what they're doing, but they doggedly refuse to give up, dragging it out further and further and further. I suppose the strategy is that they are making me choose between not having the use of a dishwasher, or giving up a lot of money and either replacing it (you better believe it will be from a different retailer!) or getting another, more capable company to attempt the repair. Either way this has been a terrible experience.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Hope I won't need this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know I have protection if needed. Geek squad

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good deal. Everyone needs this in their life.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the extra geek squad warranty

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An important purchase to protect a great television

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Always purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the protection plan!! Cant go wrong

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • thumbs up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. We have it for all of our electronics

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always the protection , I just hope not to use it

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Ok but need more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that it’s so far away. I live an hour away and I had to go twice in two weeks because they had to send my switch away to be looked at then they decided that there were just going to replace it. Why I couldn’t have just gotten the new one online I don’t understand.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know if anything happens to my tv it'll be covered

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used the products from this company.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Must buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to but the best buy warranty I always have and will

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Service plan rocks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price for the service plan alone makes it a must!!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Comes in handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes I handy when something goes wrong. Hope not.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea - glad I purchased Salesman was great

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great experience with geek squad

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great protection for product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect all the way!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 1,350, Showing 26,981-27,000 of 30,920 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.