Customer Ratings & Reviews

Not really sure on how I feel about this particular service seeing as I am just about to use it but I will let you know

Do not buy the geek squad warranty it’s pointless, my tv had a line showing on the tv and I had set an appointment for repair and they never showed up , I got another appointment a week later and my tv got in worser condition to where it didint show picture I had the tv for 2 month , when they finally came they said it was physical damage and they couldn’t due anything , even after I told them I had videos I took everyday since the problem started , if they would’ve came the first time this wouldn’t of been a problem do not buy this warranty it’s all a scam

I have utilized geek squad in the past for a computer I had and they gave some issues last time, hopefully I will have a better experience if I ever have to deal with them again.

I didn’t know that I had this service, even so I am very familiar with my computer didn’t need any way

This was purchased months ago, no idea what it goes with, obviously haven’t needed

never need it only when you do not buy it is when something happens

Good item will but again.. Fast shipping will buy again.

It covered the 2nd tv as well but bestbuy didn’t even tried to fix it. Directly sent a store credit. It is just covered the part and they said new tv requires new service.

Hard to review this as I have not needed it but I always purchase extended warranties on all my electronics

I hope it is good have not used it hope I do not have to we will see.

We purchased a tv and it's warranty 1 year ago. Was so happy with the service we recieved until today. Bought the warranty that covered accidental on the tv, or so we thought. The warranty they sold us was not the right fit for us even though we were told differently. VERY disappointed with best buy. The only reason we spend so much money at best buy is because they had awesome warranties...no more.

I believe that it’s a good purchase. Hopefully I will never have to use it

have not had to use so no real review. so maybe price should go down.

This is a wast protection for the TV. We can basically get the TV assembled and installed ourselves. If your TV has any problem this protection plan just allows you to drop off your TV at a Best Buy but doesn't instantly replaces it with another TV unlike all other protection plans. This plan requires to send the TV to manufacturing facility of the provider and gets it repaired which can usually take about 6-8 weeks. Until that time you will not have a TV :(

Great idea for large ticket items. But pretty costly when most quality tvs have no issues lasting two years

haven't needed to use them so far. thats a good thing.

I got the TV protection plan for a peace of mind. I have not use it.

Have not used the service enough to make it worth the purchase price.

Geek SQUAD IS AMAZING FRIENDLY FAST AND DOES A GREAT JOB

Very helpful with technical issues. Easy to get the help you need.