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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30900 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 739 Showing 14,761-14,780 of 30,899 reviews
  • Rated 5 out of 5 stars

    Very good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this geek program or service is a very good deal I recommend everybody should sign up for the geek program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the protection plan when possible! We can’t say enough good things about our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always opt for the geek squad protection on larger purchases. Most of the time its not needed but the one time it is you will be gad you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always opt for the geek squad protection on larger purchases. Most of the time its not needed but the one time it is you will be gad you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great and went well. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent resource!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having the Geek Squad Protection Plan - as my best insurance on my new iMac desktop computer. Trustworthy guidance and always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and reliable answers. What more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much appreciated with the Help, always the best...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t purchase anything over $250 without bestbuy geek squad guarantee. Totally worth it every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have an extended warranty because often things stop working after a year or so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for oled TVs. I ended up upgrading to the 5 year plan, just in case. I own a A8h Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion Best Buy has the best protection plan for electronics. I haver never had a problem with their plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having the peace of mind on Geek Squad and to have the understanding of problems that might occur.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price. Go 5yrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me twice before on samsung tvs. Worth it in my book. Great to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love you Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I always buy the five year warranty is the best thing I’ve ever done on one breast that I get a new TV!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Opportunity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service is above average due timing & waiting time but their personnel is reasonably good. Their warranty is excellent & a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this service plan because they coverage for 5 years seemed worth it for the TV we bought, which was a Westinghouse. We haven't had to use the plan yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TCL quality control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks great when it works, there is definitely an issue with quality assurance when it comes to this TV i have the same one in another room and it works just fine. The new one not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent explaining what the insurance covers, and how can they exchange the item if it cant be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost ok cost of item . overkill if warranty lasted longer than two years

    I would recommend this to a friend