Customer Ratings & Reviews

Haven't needed the service yet but wanted to review for the gift card entry.

This was purchased for my mother who is retired and she loves it! There are so many channels for her to watch she is very happy.

Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.

Had previously bought the extended plan for my 82" samsung. Luckily i did cause tv went out within 3 years. Tv was replaced with no hassles. Bought another extended warranty for this new tv.

Always get this with every major purchase. Never know when you'll need this

we havent had to use this yet but i feel it is a good buy for the purchase, Hope fully we wont ever use it but still feel good about it.

When purchasing a $2000 Tv, always get it covered, Best Buy’s protection plan is supreme, even if your tv gets damaged in those 5 years and they fix it, they will still cover you for the remainder 5 years.

If buying a flatscreen highly recommend this service contract as repair components can get pricey. Used this once; set broke about a month before contract expired and it was fully honored. Set fixed so very happy with it.

I haven’t used it with my TV purchase. But I have used the warranty before on my Washer Machine and they sent a technician to fix the problem I had. I had good experience so I purchased it again.

I usually don't purchase a protection plan. I was surred that they would come to my house if there was a problem so it was worth. I haven't used it and hope I won't have to but it gives peace of mind.

Better to hace a protetion. Best Buy gives the best guarantee Ive seen!

Always get geek squad protection on everything they fix it if you have a problem

The Geek Squard to necessary to assist you with all your products. You can ask questions and visit them in the store. They are ready to assist you with your problem, YEAH!

Excellent service they come to your house and check out the issues with electronics

Excellent service refund the money that i pay for my tv

The best insurance plan around. $247 for 3 yrs and if they can't fix it then they will replace it. How great is that

Buy Best Buy protection plan with Geek squad if you are buying any expensive electronic product. You never know what wrong goes with electronic product. Geek Squad gives you that safe guard in what if moment.

I never had to use a protection plan yet but its nice to know that they will cover your purchase if anything goes wrong within that time frame.

Helps knowing I can fix my stuff through geek squad

Squad is an excellent service. I hope I never have to use it but excellent nonetheless.