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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30390 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 628 Showing 12,541-12,560 of 30,390 reviews
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I glad I got the 5 year protection. Most things don't happen right away, but 5 years down the road anything could happen. I won't be worried because I went ahead with the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not ever buy a TV without the extended warranty. It is the best warranty out there, even better than Costco

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was quick and stress free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this and I'm hoping I never will but after surviving a flood, I'm always gonna get the protection plan

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Needed service

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase the protection plan just in case of an emergency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection for my PS5 and I haven’t had to use it but knowing I have it makes me feel at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best John my geek squad agent is always early and provides great suggestions to get maximum service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price doesn't cancel out wisdom these are man made products use both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SonyTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, highly recommend it. It is so easy to use and its durability is fantastic. Go and buy it today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties at Best Buy are the best. They are so easy to get things fixed or replaced. A lot better then others out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mandatory Receiver add on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this when buying a new audio video receiver... Saves a lot of hassle having to box and ship for warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How could I not protect my investment? Truly a great value, definitely a no brainier! This is my ultimate tv, I watch it daily.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stray Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got nothing from them. Just that they will ignore you if you do not have a plan or something with them, rather will not give any help efforts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is ready to help any way they can. They are knowledgeable, and bring ease to any concerns you may have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However be wary of defective tvs… ever since this shortage and so on .. it has affected quality on tvs and etc

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is great when it comes to Geek Squad Service they go above and beyond to get everything taken care of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Includes all smart features and streaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extra protection for everything I get from bestbuy. Their geek squad service is the best by far no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the business he bring it back to the store not like Office Depot or you have to send it away how ridiculous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling safe knowing I'm protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling safe knowing I'm protected! The experienced people at Geek Squad have my back if and when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it for my TCL smart TV I purchased in 2020. Still good to have.

    I would recommend this to a friend