Customer Ratings & Reviews

Always be safe than sorry you never know plus they are very helpful at my location!

Pays to plan ahead. Sometimes better to have something and not have it. Well worth the little bit extra money.

Always a pleasure working with Geek Squad. Service has been great whenever I have needed them. Thank you Geek Squad.

Always opt for Geek Squad protection for high end products... it is always hard to swallow the extra cost but the risks are minimized.

used the price guarantee twice saving $200 from original price

Always great to have extra protection on high end items. It's good to have a peace of mind with your products.

I’ve used the Geek squad on several occasions and they are professional and always takes care of issues I’ve had, great investment.

Had to get a extended warranty for my new lg tv. If something happens Best Buy will be there to fix it.

I needed this plan just in case additional help was needed for items purchased. Wasn’t clear on what the Geek Squad does.

How long does it take to ship an item for repair in the same state?? I dropped off a tv on a Sat. and saw on Wed. that its still at the same location..the service center is approx. 60 miles from the store. I will updste this if i ever get it back...fixed that is. But 4 know the 5yr warranty is not worth it.

Got with new tv purchase on sale so got deal on geek squad warranty. Have not yet to have to use it and hopefully do not have to but gives peace of mind it is therw if and when needed.

The protection warranty gives me peace of mind that my investment will be covered in the event that something happens .

A Good warranty for a good price. It was well worth the extra money

HIGHLY RECCOMEND. ANY INVESTMENT YOU HAVE IS WORTH PROTECTING. BEST BUY HAS BEEN GOOD WITH REPLACING PRODUCTS IN THE PAST.

Low monthly fee. Deep resources, vast staff. Includes Editors' Choice-winning security-software license. Fluent American English spoken by all reps. Very reasonable wait times.

I haven’t needed to use it yet but it certainly gives me peace of mind knowing that it’s available if I have any problems.

Called the Greek Squad. They gave a quick fix for my problem.

You’ve paid all of that money - great way to ensure your equipment is still functioning 5 years out!

You’ve paid all of that money - great way to ensure your equipment is still functioning 5 years out!

I would get this on all my electronics. If they cant fix it, they get you a new one. So lets say they dont make that product anymore, you get the new model. it is a win win.