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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30404 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 691 Showing 13,801-13,820 of 30,404 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know that you can get help whenever needed. And at a minimal price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always it is good, when we put protection for our new product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance, basically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as protection for an OLED. Wish there was a bit of protection for moving. Otherwise IF I need to use it, it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my stuff 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with bestbuy. May never need it but it’s a good option to protect your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with bestbuy. May never need it but it’s a good option to protect your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect my stuff 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection with bestbuy. May never need it but it’s a good option to protect your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You'll need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was no way I was walking out with $1300 dollar tv and not get the protection needed now a days.Covers everything so don't be cheap and protect your appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple return and no problems what so ever. CVS got the package to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad never lets me down. I’ve purchased protection in the past and I’ve never had any problems. Piece of mind!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet but having it gives me piece of mind knowing if i have a problem with my equipment it will be replaced and or repaired at the very least.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Everything works as expected. Sound is good but i personally had to add a sound bar for more sound.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    in home tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope this was a good buy as geek squad service hasn't helped me much in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best coverage for burn in tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part it will keep my recent tv purchase secure for a number of years. Best coverage for burn in tv's..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly priced for a 2 year protection plan anything goes wrong bring ur back to be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Fizzle Bestbuy Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the item covered breaks BB will fix it and you will receive it repaired at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service, fast and without many questions, everything you need after sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this plan, but I imagine it would be great if I had a problem with my new TV inside of two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return my TV due to there being a dead pixel. Had 0 trouble doing that. Their custom support is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process for getting a new TV was very fast they really do replace anything you need I would totally get this again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 years wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing that if anything goes wrong. So far haven't had to use it but its good knowing that I have geek squad for the next 5 years if anything goes bad with th tv.

    I would recommend this to a friend