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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30415 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 729 Showing 14,561-14,580 of 30,415 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His protection but your peace of mind without in case it breaks down or there is any manufacturing defects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got this because I know they take care of business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would definitely get again, but hope that I will not have to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always go to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have. alot of times things go wrong just after the manufacturer one end. always good to have for big price items.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a valuable protection plan. They are very helpful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn't super happy with my experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranties just in case you need it. Better to spend 30 dollars and not need it than to not spend it and have to buy a new tv out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty backs up everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal always get Warranty backs up everything you ever had A problem.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    I hope it's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From what I've read the protection is great, I have not yet had to use it and in all honesty I hope I don't. I do feel safe having the protection though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered my installation questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a major purchase you have to have Geek Squad. Very knowledgable I have always used them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always good to have a backup support plan if things go wrong. The geek squad service is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called with questions and they were happy to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to get an appointment to install my TVs but still purchased the protection coverage just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why wouldn't you?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You've got to get this. It's a must. If you don't get the protection, you can't get the connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection and Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you buy an expensive product. You should always purchase some type of warranty or protection service. Therefore, Geek Squad protection is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed service. The came quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a protection plan for anything over $200. Best Buy protection plans are pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great tv, love it! Can’t beat a Samsung tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Easily available to answer questions, give support per the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great maintainence support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful when I need them with very little updates or effort on my part. Works in the background to keep my computers running smoothly.

    I would recommend this to a friend