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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30424 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 810 Showing 16,181-16,200 of 30,424 reviews
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the 5 yr warranty for the protection of the product. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, if you haven't bought one, what's the hold up buy it already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 5 year geek squad service is good to have. I have not used it yet but if I need to its there already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Get Caught Unprepared!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the Geek Squad warranty! I used it for A TV purchased for my father, so I can relax and let him explore his TV channels!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a five year warrany gir my 65 inch tv , have piece of mlnd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven´t had a chance to use this yet. Hope I will not have to use it. Price was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it’s good, hopefully I don’t ever have to use it, but if I do it’s great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with my geek squad TV replacement was nothing short of a nightmare. After a mistake on there end...what should have only taken 2 days for the replacement ended up taking over a month. I literally called over 15 times and was told something different by every CSR that I talked to. Eventually the gift card that was supposed to be electronically sent showed up in the mail with no correspondence from Geek Squad. I am grateful that my TV replacement was covered under warranty but furious about the way it was handled and how long it took.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad savior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the geek squad is an awesome tool since I am not computer or tech savy... very helpful in many ways

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because I bought an Open Box TCL TV. I have this for my computers and home and they do a good job of keeping them running in tip top shape!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    explanations and help fix many problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I called for help the person explained how to correct the situation and there was no need to come to the house as they were willing to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PRAY that this warranty I purchased is the best. The price was a little bit more than I wanted to pay. However, we will see if I need it. How it will work out for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five year Geek Squad pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five years group protection have not had to use it yet hopefully it works as they say it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made it easy to following instructions with the warranyy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Geek Squad has always been good. I hope I won’t need the for my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new TV for my niece and the warranty because Best Buy has the best warranties on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok just and case*****************^**********^^^

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sufficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality service. Would definitely shop again. Would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jimz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the insurance that if something goes wrong that the geek squad is there to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection just in case. Price for it isn’t bad and I would rather have it than not

    I would recommend this to a friend