Customer Ratings & Reviews

I have more then 23 products with this cover and always the geek squad have the bes solution for everything

Havent had to use the service yet but the peace of mind factor is great.

5 years of piece of mind, 3 times geek squad had to replace my TVs best move I ever made with the warranty.

Having called about a problem with new tv purchase and being told I would be charged for something not working that I purchased the 5 year extended warranty for. Was also told I would need to bring it in for repair. It's a 49 inch tv which is supposed to be covered for in home service. I had to contact support to get resolved. I'm giving a recommend, but with reservations.

We always like the service we get from Geek Squad Very Helpful.

All the geeksquad employees are very knowledgeable of what they're doing! Happy with the customer service.

I would always recommend getting an extended warranty for peace of mind.

very good service, it worked very good for when my new TV from best buy went out.

Best buy protection plan is great the guys came out here and set up my TV they were very professional

Product is okay. TV worked fine for a few weeks, but then the sound started to deteriorate. It would either be warbled ( lower quality) or the audio would not match up with the image by a few seconds, causing me to have to do a software reset of the television. Simply turning it on and off did not fix the issues. I invested in a sound bar, and hopwfully that fixes the issue. Otherwise I will be exchanging the TV.

Quality protection for the price. Easy to buy. Would recommend

The Geek Service is very professional well worth the investment.

Always recommend buying with any major appliance great customer service they come out very quick to look at fixing it and will replace it if need be

the agents are always the best at what they do. tv's, service and questions always answered with a smile.

This has been a good product for my family when we have had a problem this has easy to take the geek squad and hey fixed or find our problem.

We purchased this protection for an item and we always protect are items . I recommend it

It was for are smart tv and we always purchased extended insurance to protect are product

Makes me feel like I can bring this in and just get a new one. If not new of the same new of a different style. Makes the money go right toward the next best thing.

At first I wasn’t sure about getting the protection, but my husband convinced me, let’s get it just in case, you never know. In my opinion is the best option just in case something happens

Always trust the Geek squad. They are very helpful.