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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30455 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 869 Showing 17,361-17,380 of 30,455 reviews
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad protection plans. No hassle replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recomend Geek Squad for any inconvenience or issue with the purchased product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have on an expensive device, extra Protectoin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always good to have protection on your purchase, because it covers your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u buying a high end tv or just any electronics I recommend getting geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this was included, gives me peace of mind to know that my product is secure. I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on the products I buy. You never know what issues may come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on the products I buy. You never know what issues may come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranties. Best Buy always stands behind their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bestbuycustomer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, but am glad it's there if I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dont' Know but Happy to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet, but have friends that have and speak highly of the service. Hopefully I will never know lol

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Big runaround before getting help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get Geek Squad here at my home was near impossible. Three months before I got service. I wrote the CEO, and many people trying to get my Sony TV repaired under warranty. Nobody Seemed to care. I started with the store and was told that I, a 65 year old man, had to bring a 65” TV two hours to the nearest store. I went through the chain of command and was met with indifference from all. I called the store again, after nearly three months, and the person I spoke to, finally took care of me. After just a week, I had someone come out and attempt a repair that failed. They cared, and suggested the TV be replaced. It was! The moral of the story is, if you have a problem, deal with the store, try different people at the store. They took care of me. After three months, I had a new TV. Geek Squad finally took care of my issue.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sammy. Thank you for taking time to share your experience with us. I'm so sorry that you had to deal with this huge inconvenience and delay with getting the TV repaired/replaced. I'm thrilled to hear that it all worked out in the end, and appreciate your feedback. We hope to give you better service in the future!

  • Rated 5 out of 5 stars

    Definitely worth having this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the protection for most products especially expensive ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio... Television... Gaming...speakers service great....

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Geek Squad extended service plan is always a good idea, especially for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Protection Plan for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted peace of mind when purchasing my new tv and this provides just that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my new tv. I've used it in the past and it seems to be worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the geek squad on other items and they are the best. My TV purchase comes with on site support. Good deal for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any electronic product that you purchase.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty in its class you must get geek squad protection

    I would recommend this to a friend