Customer Ratings & Reviews

The title reads, “Big Surprise, I’ll make you regret ever buying a brand you trust!” So i wanted to by another Toshiba Regza to replace the one I bought back in 2006. I have to say I love that TV and it still works perfectly! The picture is absolutely clear and the TV has not one issue. So my thought was get a newer one and I’ll have a newer one to entertain me for another 15 years. Where did I go wrong? I did buy it open box, and It was great until.. I happened to be watching Amazon Prime TV, and the screen went black. I thought i turned it off, but the audio was still on. So I actually had to turn the tv off and when it came back on I had to navigate back to Amazon and resume playback. This is ok if happening only once, but the tv now will cut the screen to black at the most nefarious of times! Such moments at random and frequent intervals eventually made me nutz!!! So after a week of such sadistic pleasure, I decided it is time to call Amazon. they told me to call best buy, I’m doing that now. to be continued….

Have not used the service yet will use when needed.

I have not had to use the service but it gives me a piece of mind knowing I have it

Great to have in case of unexpected tech problems.

This is good but sometimes I feel like I payed too mucho for the extra warranty....

Bought this for my son's college laptop. He has had zero virus problems!

I took my computer in to the geek squad and they completely repaired it. Good Job!

Haven't had to use service as of yet. Policy sounds great if there is a problem

If you dont know what to do then hire the geek squad.

price is ok and they do help good by phone to set up tv and others service.

I love the geek squad. I trust them to fix anything I may have wrong with my TV

Depends on the product since this is the first time buying the protection

Quick and easy help they fix my pc with out question

Great services but doesnt cover accidental damages for wat we are paying its a gamble

I called a couple times for assistance and they were helpful and professional

so far so good. Hasnt been a year yet, but seems to be doing ok in all my computers

Had a Sharp go out on my just after the standard warranty expired. Worth getting.

Great customer service! Always willing to help and a great service for the price!

i have not had to use the service contract, but it is nice to know i have one.

If you have any issues. Their willing to help you out and fix your product.