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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30914 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 999 Showing 19,961-19,980 of 30,913 reviews
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. I always add the geek squad protection to my big purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Quick, and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to schedule and always do such a professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent to have the peace of mind of an extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my product in and thru fixed it right then and there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No reason to call geek squad but I used them before for my computer and they helped me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always wise to get a protection plan no matter what you purchase. They have always served me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind is worth it. I’ve had to use it in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the protection for 2 years. I would recommend this to a friend when making purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt have to use it but it seemed like a good service to have in case of anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Geek Squad replacement protection is always good and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad NA, MA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome services Always there, making sure customer is satisfied So far, Getting better in Customer Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have something to fall back on if anything happens with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty for the item to have and use if anything happens

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer Beware - Buy only if you know ALL the rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has severe limitations. Read all of the details first. Too many loopholes for Best Buy to get out of it if you don't have an excellent understanding of ALL the rules. Buyer Beware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing that I’m covered if anything were to happen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad Never fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy Geek Squad protection. They never fail and replacement of a defective product is done without question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, they do everything they can to take care of needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience hanging all of our tvs in our new house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeks @ Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the geeks but it’s good to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents always do a great job. Helpful and quick. Will always use geek squad.

    I would recommend this to a friend