Customer Ratings & Reviews

very very good excellent service, I love it and I recommend it 100%

They're great to work on my pc. Very professional ,doing there job.

Best value best buy gives and the value is outstanding...

So I didn’t get to use them. But I know they would have had my back if I did!

Very helpful and nice to deal with - thanks and worth it

Haven't hd to have it but always get warranty with geek squad. Just dont like phone warranty. Want extra money to replace product. $250 more even with a $13 a month payment for plan

I always buy the protection plan with my electronics. Best Buy honors them well and they are a good price for the protection. I've had to use them a couple of times over the years.

If I didn’t have a warranty on my 1st television, I would’ve been out of my money and the tv. It died out, don’t know why. Thanks to the protection plan, which I’ll renewal before it expires, I was able to get another tv.

Must have for big purchases. I wouldn't buy a TV without this.

Kids broke my computer twice thankfully i was able to get it fixed..sime and easy to do.

Geek aquas is the way to go if you need help with your products!

I have always loved using geeks squad it's the main reason why I shop at Best Buy

I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.

For the price and the coverage. A no brainer to go along with a TV.

I got insurance, it was a great deal. 5 years. It’s worth it.

I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

Had to use this once and I’m glad I had it. Was a easy fix but I wouldn’t have known that.

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

I purchased the Geek Squad but I didn't need them because my Tv had no issues Amen