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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30332 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 420 Showing 8,381-8,400 of 30,332 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, if you're not shopping at Bestbuy for their Warranty, then why aren't you lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny and the agents are always cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always have geek squat to fix things quickly when you need it reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me to setup a fit bit watch and transfer my information from the old computer to the new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another insurance purchase. I use to not get these, but it seems that each item I get on for, I don't have problems with it. Okay if that's what it takes for trouble free items.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Technical & Product support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely alway's purchase Geek Squad support & extended support with all my technical devices , most manufacturer warranties fall short on/with technical support and Geek Squad alway's offer quality alternatives & recommendations .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say anything negative about this Geek Squad protection. It’s the best protection for any of your prize appliances or electronics. You totally understand once you have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth having!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting the extended warranty through Best Buy, that way you can take the product to a Best Buy if you have any issues, instead of dealing with the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time to Insure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a problem so i Haven't had a chance to use

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best warranty ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever, it gives you guarantee to your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this warranty yet. But it gives you a safe feeling knowing if something goes wrong. If you ever drive what it cost to fix a flat screen tv, you will be shocked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Educated Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them very much, which is a good thing, but the little i have used them, they are very professional, and able to fix the problem as fast as they could

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty was hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall my experience was awesome with my tv replacement, my TV went out and I had no problem resolving the issue with guidance from the team and purchase of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase a 2 tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice customer service. Quality atention and very nice organization

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Geek Squad protection plan with my new 55' 4K TV. I had the same program on my previous TV and highly recommend it. Best money I ever spent. 5 years of piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it if you buy something expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth it if you purchase something expensive. I bought a tv couple years ago and the screen stopped working a month ago. I had the warranty and they help me get a credit towards a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEDK SQUAD INSTALLED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased a new TV. I needed to have it delivered and installed. By purchasing this it was more economical then paying for delivery and installation. Installation was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had someone hack into it. The Geek squad saved my computer by telling me what to do as soon as it happened. I did not lose anything.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Karen. Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.