Customer Ratings & Reviews

They are all was good on top of you have trouble they are there

The agent talk us through the process of working are tvs. He made it super easy. It was on in minutes. I recommend getting this protection.

Haven’t had to use this yet, but so far so good. No complaints

Great however I never used this before. I am happy geek squad is able to provide services on mounting a TV and other things.

[Employee of bestbuy] Geek squad will always be there for you when you need them

Nothing like having the worry free feeling of knowing you’re covered for 5 years if anything goes wrong with your purchase that you’re completely covered.

It’s a great service they helped me with my lap top and got it fix and ready fast. I think it’s worth to pay a little extra to have this kind of service available.

Geek squad is a very good value. They are always prompt and courteous. Have had in home visits as well as taken things in to be serviced. Highly recommend.

You cannot buy any large items without extended warranty. Everything breaks

we haven’t had the need to use our geek squad purchase

I had not use any of this protection but it’s good to has any protection to any of my staff

So I didn’t get to use them. But I know they would have had my back if I did!

Nice piece of mind for a big purchase. I'm not one to love warranties, but in certain situations it is well worth it.

Great deal for the price. Hopefully I will never need to use the warranty. It is a great feeling to know I'll be covered if anything does happen to the TV.

Don’t take any chances without this service . I’ve used it now for about 8 years . You never know when you might have have a serious or emergency issue.

Great plan had it for over a year and havent had touse it yet i am glad i invested in it

I bought the Geek Squad service plan for my new Insignia 55" 4K Roku TV. Modern electronics don't seem to last as long as they used to (the TV that this one replaced was a Panasonic 32" that served me well for 15 years). Hope I won't have to use it, but I thought it was reasonable insurance.

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.