Customer Ratings & Reviews

I have made inquiries a number of times and the results have been great. The Geek Squad has always been courteous and professional.

For the price and for 2 years. Yes absolutely worth it. Used protection plan on another item previously purchased and no problem with getting a replacement. Always purchase protection plan

Even though the five year warranty on my Sony 75Z9F it’s quite expensive, but assures a piece of mind (for 5 years) in case any of this smart TV decides to go south.

We have purchased Geek Squad support for several years to cover a number of devices that we own. We have always found the service to be courteous, high-quality, and usually prompt.

They are great answer all your questions and smooth sailing when with repairs

Vizio is top 3 best tv to buy. Whether its video games in 4k or sports, vizio is top notch

It's always good to purchase their protection in case of damage. Never have had a problem with geek squad.

We are always happy with Geek Squad service. Sometimes takes a while to get an appointment.

I always add an extra protection plan for just about all my purchases at Best Buy. It’s another layer of protection. Highly recommend!

The Geek Squad mounted, installed, and configured my new Frame TV and I love it! Thank you!

The protection replacement plan at Best Buy is probably the best one out there. No issues or problems to getting your item replaced. Worth it!!

I’m confident I’ll never have a bad experience / time with geek squad. They are extremely knowledgeable and I feel confident one hundred percent in following their advice.

The Geek did a job, it was a clean and neat setup. The Geek Squad took the time to go thru all the functions on the tv.

I almost always get the geek squad support for the piece of mind.

Tyler had to come for a site visit to make sure they would be able to do the work. He was very professional and knowledgeable.

This service has come in handy so many times. Definitely worth the money! They replaced our old computer with no fuss at all!

Great to have service when needed , I would recommend for the money

I highly recommend having service contract things can happen

Tv mount I'm glad to have the extra warranty. Hopefully will not need to use it. I would not want to go through the reinstall again.

Anyone buying any Samsung product should definitely buy the warranty. Their quality has gone down in the last 5 years