Customer Ratings & Reviews

My 65" Sony TV wouldn't turn on. Called Best Buy. Geek Squad worked on it and fixed within an hour. No issues since. They were very professional and friendly.

I love this protection because they have taken care of any issues that came up

I think it is wise to protect my investment . I have used this service on other Best Buy products and have seen the value in the warranty programs.

I think it's worth the money on purchases such as a nintendo switch, tv, sound systems, and computers. I don't buy it on pretty easily replaceable items.

Have not needed to use this yet. Hope I don't ever need it but have it because I had another $1200 TV that lasted about a year and seven months before it stopped working and no extended warranty.

We always trust Geek squad protection for a new product. They replace it immediately if if can’t be fixed by them. The replacement is a new product.

Not much else I can say about this, but purchased it for my recent TV investment to future-proof for any accidents I may experience in the foreseeable future.

Is one the best service to have when coming to best any Best Buy merchandise

excellent delivery, great service. appreciate the help.

I have purchased Geek Squad protection in the past and they have never failed me! No matter who I spoke with they have all been extremely helpful and courteous I will always continue to get their protection!!

Haven't used it yet since the TV is relatively new and hasn't crapped out yet. Figured if it does, they will take care of it. Cheap insurance.

I got a price adjustment and ended up getting a price adjusted warranty. So working with the Geek Squad service has been great so far.

Go Geek Squad! Protect my equipment and give help and advice for any problems!

Better to have it and not need it, then need it and not have it.

It is nice to know if something goes south on tech or products, the Geek Squad will be there. Peace of mind is priceless.

I have always bought Geek Squad Protection with my large purchases. When I have needed to use it, it has bern fast, easy and resulted in getting a brand new product.

Prompt service ,courteous, knowledgeable and very professional super solid installations won't hesitate a bit for their services

almost into the end of my 2 year agreement the TV went bad. Geek Squad came to my house, helped me out, all ended up good. If not for geek squad protection I would have spent a lot more on another TV

I contacted the Geek Squad when setting up my new TV. They couldn't help but put me in contact with someone who could.

Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.