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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 633 Showing 12,641-12,660 of 30,774 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always amazed by how quickly my problems are resolved when I have geek squad, I always buy the extra service when I can because I haven't been let down yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven’t had to use em yet but enjoy the peace of mind. Will update twice if i need to call em

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came out to my home, on time, and assessed my tv. Quickly replaced my television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m saying excellent just for knowing that I have that protection as opposed to not having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For large items for home, it's a great investment if you plan on keeping it for a few years. I've always had great services in San Francisco and the Bay Area. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty a MUST-have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From personal experience, it is an unequivocal necessity to add the Best Buy warranty to your appliances. They are helpful and do a great job making it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OLED TV - No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re going to spend as much on an OLED might as well protect yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad to purchase the protection plan. I was nervous about all the problem I read about all the smart TV. This protection will give me peace in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man that came to my house to set everything up was very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever i brought electronic things from Bestbuy, i would like to take Geek Squad Protection-The team is very nice and friendly, very usefull to protect my expensive things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its geek squad protection. You're protected regardless of what happens, and for the price, can't go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to have an insurance rather than taking some chances on this high end electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job installing/mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed TV and mounted it as well. Very professional people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a product without getting Best Buy’s warranty great service and warranty covers everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great that Best Buy offers this extra protection for a small price. I have not had to use the Geek Squad yet, but it is nice to know they are there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had positive experiences with replacement plans. They always come in handy and I’m always thankful I got them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Cover Me Geek”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE THIS PROTECTION PROGRAM. The Geek Squad has always honored up their responsibility end of this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. Always super helpful and very punctual. Used in a business and they are good to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat their warranty plan if something goes wrong take it in they fix it. If they cant fix it they replace it. I would recommend any high dollar purchases use this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for a small price just in case I ever come up with issues with the television I purchased this warranty for.

    I would recommend this to a friend