Customer Ratings & Reviews

I’ve used this twice on a TV I purchased from Best Buy 11- 2018 and had to call the geek squad 1-2019 was a little disappointed that my TV went out so quick.......issue was resolved with my protection plan glad I brought it

The agent carefully mounted my TV & connected it to my devices to ensure maximum functionality use.

Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.

Being covered is worth it especially when you don’t have to cone out if your pocket spending to much money

Ive used geek squad before and will definitely use it again. Any issues i have they are very informative and nice. I can get confused sometimes but they are very patient with my lack of knowledge.

Glad that I got geek squad because anything that I never had a warranty on for usually goes out but I have had my TV for a while no problem so I hope it not any problems but if I do I have the crap

This plan was actually well-priced as compared to a SquareTrade plan online with a discount code, so I went with it for the piece of mind. I am happy I went with that decision. I recommend comparing yourself on a case-to-case basis.

Agent was on-time & efficient. Mounted my TV & Stand .

Always used Best Buy for all my electronics. Adding this service has served me well.

I haven't had to use it yet because the product is new/working beautifully. However, I love that the option is there and it really helped to "seal the deal" for me. Feels great to have the security.

With this price and size of TV, From my personal experience would only by the 5 year plan. My last large size TV, albeit a different brand, went bad I literally the week after the 3 year extra warranty expired.

We haven't had to use it yet but are very glad to have it. It was the reason we chose Best Buy.

Good to have replacement plan just in case. Reasonable price for piece of mind.

I've asked for Geek Squad help with computer issues, TV and component set up, TV operating issues and complete kitchen appliance replacements. They have also assisted us knowledgably, professionally and politely.

I haven't had to use this protection plan yet. But I've used it for other products and it's easy to use and worth every single penny when it comes to electronics that may not last beyond a year or two.

Have not had to use service as of this date. I have had to you use the Geek Squad service on previous purchases and it was a good experience.

I have gotten this before on previous TV's & it was very handy when one of them lost video rather early in it's usage. They were unable to repair it so I received a new TV in replacement.

Removal of the old refrigerator and installation of the new one done quickly and efficiently. Great service.

My tv had pixels go out within a month - they made it right with a new tv - no hassles.

Standard Geek Squad Protection provides me peace-of-mind on my Sony 4K HDR TV purchase for five years. And I can always return to the store for electronics advice - something you can't do with a regular extended warranty.