Customer Ratings & Reviews

bought it, used it, and never looked back. Its great peace of mind with more expensive products. I would highly recommend. Just do it!

Great extended warranty for the price as a my Best Buy member. Hopefully won’t have to use but glad to have the extended coverage.

I needed a repair on my phone and went to geek squad. I was very satisfied with their customer service ! Will be back again

excellent attention, they explain in detail everything you should and how you need to use it

Havent had to use this yet so I cant say but its cheap insurance and hope I dont have to use

Fast resolveing good product for me is the numbers 1

I bought this policy just in case I have any problems with the television I purchased for my mother's birthday. The good thing is I haven't had to use it as of yet which I guess is a good thing.

I received this protection, along with the gift of a notebook. I truly appreciated, the added protection.

Excellent Tv My husband loves it so much. Highly recommend

Always feel confident spending the money for product assurance

[Employee of bestbuy] This is gery nice i am writing a review smile :) :) :)

Awesome protection plan! We used our 1st one and had no hassle whatsoever.

Love getting the extra protections on my items! its a must!

the only thing i didn't care for is that it took a few days before a tech could help me but when he did, he was very good, informative & polite. i'm glad i signed up with the geek squad!

Best in the business super nice and knowledgeable people

I manly got this protection due to Lg oled Tvs having a chance to get a burn in image & geek squad is one of the only places to cover it. I'll give it 4 stars due to it being a very expensive for the coverage

Great service will defenetly reccomend nice cystemer service

The geek squad is ready if I need them, don't hesitate to protect your purchase!

Bought the yearly package and it has come in handy more than once. Geek Squad members are friendly, helpful, and eager to make things right. Will keep on using.

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.