Customer Ratings & Reviews

Love this warranty, recommended by all my friends, including friends that work or worked at Best Buy with nothing but good things to say; needless to say, I bought it. I have yet to use it, so my review may change.

I have to call in on my warranties a couple times with geek squad. My most recent was to get a tv at my house looked at for possible repairs. The service date was a bit of a wait, but the "geek guy", came n was well experienced. Can't complain with that

Don’t take any chances without this service . I’ve used it now for about 8 years . You never know when you might have have a serious or emergency issue.

got the warranty and didnt use it, but have used similar before and it works very well. Only wished warranty when used we dont have to pay again to "renew" the warranty

I don’t really used, just a couple of times, sounds good but I did not need it

Gotta get GSP on all purchases! Worth the extra money to repair or replace items!

The Geek Squad protection is the very best! I have called them a couple of times and they were able to assist me professionally and they had the utmost respect for me as a customer! I will always have this protection!!!

Geek Squad should be the best I guess. Me personally have not had the need to call them but is good to know Best Buy had their own team to help you out any issues.

Agents came out to my home to replace components on my VIZIO TV. They were very professional and did the work quickly.

I haven't and hope not to use it. Be nice to get a credit at the end of contract 10%??

I enjoy having peace of mind with purchasing the geek sqaud protection plan. I haven't needed it, but it's definitely nice to know it's there.

Awesome job and great customer service. I will definitely be back

Not much to say other than the price of the extended warranty was what I would call fair. It would be nice if this covered 3 years over the 2 year it comes with but I'll take it, especially over the price of the 5 year warranty!

Nothing like having the worry free feeling of knowing you’re covered for 5 years if anything goes wrong with your purchase that you’re completely covered.

Geek squad is a very good value. They are always prompt and courteous. Have had in home visits as well as taken things in to be serviced. Highly recommend.

Gives me peace of mind if anything wrong goes with my electronic device.

The Geek Squad are the best they do what is necessary and get your needs donec

Whenever we make a major purchase for electronics, we always get the Geek Squad Protection warranty. In the past, this has always been a good decision. They have even given me assistance in setting up a computer with extra software I bought.

This Geek squad Protection plan was to cover a replacement for my 3 year old Plasma that developed problems. Normally i don't get extended warranties; but in case of today's high end TVs ;I think it is a good investment.

The agents mounted my TV and connected all of my devices! They were friendly and nice. I wish I could have them all the time!