Customer Ratings & Reviews

I never buy anything without the Geek squad protection even though I am a long time member of Total Tech Support. I like having the security of making one call to fix any problem.

Great when u need it but kind of expensive depending on the product price

It's great to have the piece of mind this is there in case of anything.

Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.

As you may know, Simply, GET IT! For a small (relatively) fee, this can save you from having to, at the least, wait for an eternity to get your phone back! Just fix/replace it.

Always easy to get ahold of! Great to talk to, and easy walk throughs. No frustrations or worries.

I really like there extended warranty you will think don't need until your electronics break and you check that you still have warranty and you just replace it and buy another extended warranty

The squad associates are very skilled & they explain very well.

It great if tv ever goes out out and if don’t have money

Love this TV. The picture is amazing. I love that it allows you to play Xbox through the cloud.

Certainly hope this will not be needed, but good to know it was available at a reasonable price. It’s a good insurance policy to keep my new TV in perfect working condition.

Used my extended geek squad warranty Since chipboard was not replaceable!

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

The agent’s delivery was efficient and on time. !!!

Great peace of mind for new OLED TV. Don't have to worry about burn-in for 5 years.

I have not had a chance to use this product. I don't know if this was a smart purchase for me or not, but after I had trouble with a previous TV purchase, thought I would get it.

I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

Always good to have this service and a warranty on your products you buy.

I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.